Ararat Home of Los Angeles

2
15105 Mission Hills Rd
Mission Hills, CA 91345
(818) 365-3000//Email//Map//

The George Deukmejian Grand Ballroom at Ararat Home is one of the largest Armenian banquet halls and  accommodates up to 525 guests.

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Nice hall but has some issues

This review is for Ararat Home's banquet hall which they rent out for events.

Having been here for other people's weddings, we decided to rent it for our wedding due to our large number of guests, plus the fact that we like its simple elegance (most Armenian halls suffer from gaudy decor).

Overall, we like the place, but here are our 3 top complaints:

1. The contract stated that all music had to stop at 1:00am, but when we inquired about it, their rep told us not to worry and that we could party until 1:30am and leave at 2:00am. On the night of the wedding, the nighttime manager, Stepan, was extremely rude and did not know the first thing about business etiquette and customer relations. At 1:00am he went up to the DJ and told him to immediately shut down the music or he'd call the police. If he had an inkling of business management, he should have told that to the DJ half an hour before so the DJ would have time to wind down the night. We didn't even get to do our last dance. When my wife told him that their rep said we could keep partying past 1am, he rudely started arguing... WITH THE BRIDE! He had absolutely NO tact or decency. It was a sour note to end an otherwise wonderful night. If you do reserve this banquet hall, make sure they DO NOT PUT STEPAN in charge. I hope they fired him for putting my wife through what he did.

2. When we first rented the place (15 months ahead of time because Saturday night reservations fill up quick), they failed to mention future construction plans. A few months before the wedding, we drove by the place and noticed the parking area was mostly fenced in and construction had started. Apparently, they were adding a new building and parking (which, pre-construction, was ample and one of the reasons we liked this place) was very limited with valet services being brought in. Their rep told us that they'd provide valet services on our wedding night for no extra charge. No extra charge? Really... how nice of them (insert sarcasm). On the night of the wedding, guests were late due to waiting in long lines for the valet to park their cars. Needless to say, people weren't happy.

3. They need to better maintain the hall. The carpets were dirty and the place needs an upgrade.

To their credit, my wife listed our complaints with the rep we had signed the contract with and he profusely apologized and promised to bring them up in their next meeting. I'm not hopeful they'll do anything at the meeting, but I hope these online reviews will help Armenian businesses to shape up or ship out.
Posted By: | Nov 22nd, 2012 | View all my reviews
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One of the bigger ones

If your guest list is over 3 volumes long, then this banquet hall should be an option. Capacity is 500+ if I recall. I've been here for weddings as well as other organized events. Big dance floor, really high ceiling, as well as a huge self-park parking lot are the big pluses of this venue.
Posted By: | Jan 3rd, 2008 | View all my reviews
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ELEGANT is the word

WOW WOW WOW, what a place! Very classy and elegant place to have a wedding, or any occasion.
Posted By: | Dec 3rd, 2007 | View all my reviews
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