When we hired George we were impressed with the photos he showed us, but what we received after our wedding was not impressive at all. Also the video quality was unbelievably poor. He was also very rude and difficult to work with. Would not recommend him.
Business Response:
Royal Photo Studio encourages feedback from our clients that give us their opinions. Although [this customer] was not satisfied with our service, an explanation is needed to clear up this quarrel.
My answer to you is that after 33 years in the photography business you are by far the only one who has complained about my pictures. So let the readers be the judge of what kind of person you are.
The truth is that she came in my office with a couple months delay after her wedding to pick up her finished wedding album and edited video. Then she asked me to return 50% of the amount she paid me because they were getting a divorce.
Then very politely I told her I am sorry, but it is too late to return any money, because I have already spent the money and everything was prepared.
She left my office and started to give me a hard time and after several calls she made up this story.
I did not want to act like you and respond to this review. I have been waiting patiently for one year and I was hoping that you would eventually take off your review because you know the truth. Although, it looks like you want to continue this ugly situation so that is why I posted this response.
Thank you,
George Bazik (Royal Photo Studio)
Business Response:
Royal Photo Studio encourages feedback from our clients that give us their opinions. Although [this customer] was not satisfied with our service, an explanation is needed to clear up this quarrel.
My answer to you is that after 33 years in the photography business you are by far the only one who has complained about my pictures. So let the readers be the judge of what kind of person you are.
The truth is that she came in my office with a couple months delay after her wedding to pick up her finished wedding album and edited video. Then she asked me to return 50% of the amount she paid me because they were getting a divorce.
Then very politely I told her I am sorry, but it is too late to return any money, because I have already spent the money and everything was prepared.
She left my office and started to give me a hard time and after several calls she made up this story.
I did not want to act like you and respond to this review. I have been waiting patiently for one year and I was hoping that you would eventually take off your review because you know the truth. Although, it looks like you want to continue this ugly situation so that is why I posted this response.
Thank you,
George Bazik (Royal Photo Studio)
Jun 30th, 2010