BRIDAL FASHION

They have the best staff very fun full of energy they spend hours on you and no complaint no attitude. My cousin picked out her dress and payed her deposit - the next time she went in her eye caught another dress and they let her change it. They are just a wonderful staff great family to work with am very excited to get my dress from there as well.

LOVE their service, their dresses and the mastery of alteration! Highly recommend them!

My couture wedding dress was all made possible by the owner Garo's talented alteration and design talent. He made additional changes on the week of my wedding to my dress without a hesitation. His team is very talented and very nice. I love his honesty and his talent speaks for itself. I bought my veil, headpiece, bracelet, earrings, ring boy pillow, and wedding dress all from Karoza. It was the perfect one stop shop for me! Thanks so much!

I bought my wedding gown from Karoza. I like their customer service. They also did alteration. It was really perfect.

I had Karoza Design alter my wedding gown.
The lady was very attentive, professional, and did a wonderful job with the dress. I also rented a petticoat from them which was a supereasy transaction. My hairpiece was also from Karoza which was gorgeous! I received tons of compliments. I would recommend them to anyone.

So after a long day of dress shopping, my final appointment was at Karoza. I walked in expecting a lot but left seriously disappointed. First off, I explained in detail to the staff what I wanted. It must have went in one ear and out the other because they kept bringing dresses with details I specifically mentioned I did not like. Second, they made me go searching for dresses I liked in the maze that they call a shop. I was taken back because for the money I was going to spend I would expect better service. Third, I told the girl my budget was 7-8K and she kept showing me dresses that cost 2-3K, which obviously did not have that wow quality. More like "wow that's ugly!" It was totally unprofessionally and not what your dress shopping experience should be like.

They do have a large selection of dresses but I still would not buy my dress from here.

If you want a fantastically beautiful wedding dress you must go to Karoza Designs. All of there wedding dresses are works of art. Having Karoza be apart of the show was an absolute pleasure, every dress was perfection. Ani, Arsine & Karo are wonderful, talented and so knowledgeable about bridal fashion. Bella Nella looks forward to working with Karoza again for our next show!

The only good thing about this place is the selection. They are nice to you and offer service UNTIL your dress comes in and you pay for it. They like to wait until a few days before the wedding to alter and give you the dress. The alterations lady is just about the rudest person ever!  DO NOT LET THEM ALTER YOUR DRESS. This place needs a whole lot of organization and training in customer service.

I was reading some of the reviews on here so it looks like I am not the only way to complain about their alterations. Their selection of dresses is good and they are nice but wow - the lady who does alteration is incredibly rude and horrible at her job. I needed the dress to be taken in at the top and at the bottom because it was too long. The fabric at the bottom was all bunched up with patches that were very visible and looked sloppy! My top had material sticking out from both sides where it wasn't taken in properly and looked horrible. I was so distraught that I didn't even want to bother asking them to fix it because I was afraid they wouldn't make it right - I had to spend all afternoon the day before my wedding trying to find someone who could fix it and run aroudd - luckily the problem was solved and the dress fixed by someone else buttt I will never do service with Karoza again.

I had such a great experience. I went after only having gone to two other places. First of all, they have an amazing selection of dresses. Arsineh helped me out, and after asking a few questions she totally understood exactly what I was looking for. She was very helpful and knowledgeable. Also, they have great prices! Definitely recommend them. I went on a Monday evening and had the whole store to myself pretty much - no rush :)

I got my engagement dress from here and I gotta tell you that it's the place where I am gonna get my wedding gown, too. They have the nicest gowns. I don't think anybody else can compete with them. The customer service is not so bad. Rosa helped me chose my dress and was actually very nice. So was the girl working there. I definitely recommend this place!

Karoza is definitely a good place to start your dress shopping as they have a ton of dresses and in every price range and style. It's a great place to try on many dresses to get an idea of what you want and what looks good on you. Just make sure you have an appointment if you go on a weekend as they are usually pretty full with girls trying on a bunch of dresses. The owner will work with you on pricing and negotiate a good deal for you. They are very professional and accommodating. The only downside is that you can't see the style of the dress when it's hanging since there are so many dresses bunched together (and they are huge sizes) so it's difficult to choose dresses off the racks. That's why it's important to have an employee, who knows the dresses, help you out.

Such friendly service by this family run Glendale store. My girlfriends and I went there to pick our bridesmaid dresses, and the service was fantastic. Karoza's daughter was patient, helpful, and so sincere. I never felt like it was a business, instead Karoza's daughter felt like one of us, helping us choose styles and colors. This is a great family run store that I would recommend to anyone who is looking for dresses. Mother and daughter together impressed me thoroughly w/ their kind service!

I have to say that I was impressed by the selection and the beauty of the dresses. We also found a nice dress with a great price. However, the dress needed alteration and we went through the whole process of trying the dress and making sure they know what I really needed to be done on the dress. I was told 3 days prior to the wedding the dress was going to be ready. The bride went to pick up the dress 3 days prior and they told her it is not ready.. But they failed to tell her that the bridesmaid needs to come back to try the dress before anything else. So when I saw the dress, I almost had a heart attack. Few things were done sloppy and not accurate. The straps on the bra were not cut off when they saw it inside (I specifically told them to cut it as it was an old bra and need to wear it again), the hook on the back was done incorrectly and the side of the dress (the plastic part) was sticking out because when they altered the top, it stretched the entire dress.. basically what was supposed to be done was not done and I was very very upset. We had to spend the entire morning fixing what was broken. I understand things happen but when a customer calls to notify about the errors, I expect them to apologize not blame it back on the customer. Going forward, I will not use their services, and rest assure people will know about this as well. It is unfortunate that it had to happen and it is unfortunate that I had to do this because I never ever complain about anything.. But we paid money for this and we expect the job to be done right.. But I want to thank them for giving my cousin the dress of her dream and hope that all the other brides and her party will get what they paid for. Thank you

I LOVED MY Dress...When I decided to get married, the first and only place that I went to was KAROZA, I loved their service and the variety of dresses they had. I told them what I was looking for and they knew exactly what I wanted. Thanks to Ani, Marlena, Arsi, Tamar, Roza, Karo, Silva, and Arpik, they were amazing. I had compliments on my wedding dress all night long, and even when I came back from the honeymoon everyone said that my dress was amazing. I'm glad I had the chance to work with them..If you want great service, and a gorgeous dress, then go to KAROZA which is # 1.

This is the best place to find your gown. I got mine from Karoza and not only I love what I got, but I heard compliments about my gown all night long. They have a huge selection and they are perfectly fine allowing you to try as many gowns as possible until you find your gown. A tip is to check out their gowns online first. They have so many dresses in the store, that it is difficult to decide on what style you want, but if you can narrow it down on the internet, you can take the pictures in and they will pull the gowns for you!

There are 2 reasons why people shop here: a) big selection; b) good prices. This is a place where I found what I was looking for, BUT customer service is just horrible! People are rude and unprofessional! Make your choice...:)

KARO and ROZA are the best. They have variety of dresses. When i went by their store for my wedding, the second i explained them what i wanted, they brought the exact dress and that became my wedding dress. They know their business and the prices are quite reasonable. EXCELLENT SERVICE

Roza and Karo run the best wedding dress store in all of LA. They are very good at determining what style bride you are and choosing the right dress for you. They have a great selection and are always willing to help you with your bridal gown & accessories. I've referred several friends to them after my wedding and all have been very pleased.